Tendering Process Open for County Ambulance Service Contract | Local News
Posted on July 18, 2022
The Santa Barbara County Emergency Medical Services Agency (SBCEMSA) has released the first Request for Proposals (RFP) for the exclusive ambulance service contract in Santa Barbara County.
Under the direction of the Board of Supervisors, this will be the first time the county’s ambulance contract has gone to public tender in its more than 50-year history. The bidding process is expected to conclude with an award in November and the new contract starting March 1, 2024.
The role of the ambulance contractor is to provide advanced emergency medical care and transport all county residents and visitors. The RFP emphasizes clinical care, which is consistent with a national trend to focus on patient-centric metrics, such as clinical performance and value-based clinical excellence initiatives.
Since faster response times are generally not associated with better patient care, the RFP focuses on the Triple Aim approach – patient experience, population health and harm reduction. system costs.
“In the majority of EMS responses, the effectiveness of pre-hospital care is based on the quality of care provided rather than the speed with which that care arrived,” said Dr. Daniel Shepherd, Medical Director of SBCEMSA.
A key part of the tender process was to incorporate feedback from over 60 EMS stakeholders and partners, which was gathered during the 2018 EMS system review. In addition to these responses, SBCEMSA has solicited public and local vendor feedback in September 2021 and posted a draft proposal in November 2021 for potential bidders to provide feedback.
Based on project feedback, as well as the 2018 Santa Barbara County EMS system review, SBCEMSA worked with consultants from Fitch & Associates to develop an industry-first ambulance RFP designed to enable bidders from public and private organizations, with an emphasis on clinical performance.
“Thank you to our EMS system partners for their collaboration and input during the EMS system review process that laid the foundation for this RFP,” said Nick Clay, Director of EMS.
“We would also like to thank Fitch & Associates for the tireless work on this project, as well as the California EMS Authority and the County Board of Supervisors for their support in providing a clinically sophisticated and innovative tender for medical services. ‘ambulance,’ he said.
To learn more about the EMS agency, the local EMS system, and the ambulance service tender, visit Santa Barbara County Emergency Medical Services Web page.